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Product Service Request
RETURN MERCHANDISE AUTHORIZATION
In order to have your merchandise repaired and replaced by warranty, you must contact ZOpid; Inc. dba Hi-Tech Trading USA ("HiTTUSA") Customer Support by email help@hittusa.com, and get Return Merchandise Authorization (RMA) number. If you are having problem using a product, please contact our technical support staff by email technicalsupport@hittusa.com, before requesting RMA. The product must be accompanied with a dated proof of purchase, indicating the place of purchase, the model, and amount paid. Send the unit, prepaid, to the address below in suitable protective packaging. You must include the RMA number on the outside of the shipping box, and your telephone number and return shipping address within the package. To protect your product, we strongly recommend insuring all Warranty returns..
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER. HiTT SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
 
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